The challenge

For the cluey crew at Lovatts Publishing Group, keeping up with the appetites of puzzle and crossword fans is challenging enough without having to worry about whether their printing company is keeping up too. With a long and impressive list of titles to their name, including such favourites as Code Cracker, Super Sudoku and Colossus Crosswords, Lovatts needed a printing company that could handle its entire print supply chain while meeting its tight deadlines and exacting standards for quality and accuracy.

The solution

From file to fulfilment, McPherson’s Printing uses innovative, cost-effective solutions to take the guess- work out of Lovatts complex printing requirements. The result is not just a high-quality product, but also a more efficient workflow, and faster turnarounds when time-to-market is critical. Using our revolutionary Insite prepress portal system, Lovatts can upload, correct and approve pages all at the click of a mouse. This streamlined system also ‘pre-flights’ files to quickly identify quality issues, so problems can be resolved without affecting publication dates. But that’s just the beginning. Lovatts also trusts us to take care of their mailing and warehousing needs. Once products are printed and bound, we directly mail all subscription copies via our own Australia Post-accredited dispatch centre, while warehoused products are expertly managed on site, with monthly reports enabling Lovatts to remotely select titles for special promotions. By taking the puzzlement out of the print supply chain, we allow Lovatts to focus on what it does best – puzzling its customers!

“Communication from McPherson’s Printing is brilliant; their rapid response to any requests or issues is their unique strength.”